1 package tagged with “delight”
CloudCherry Customer Journey Feedback CX Survey Analytics One click .NET API drop-in for data analytics solution to integrate real-time acquisition of CX data from customers, using multiple channels(mobile, tablet, paper, QR code, email, website, kiosk) to acquire, engage and analyse Features : - Capture customer sentiment anywhere(Web, iPads, Voice, Chat, over 15+ Channels) - Send your questionnaires by Email(Survey Token) - Add questionnaires to your website - Get responses from customers through their smartphones - Print paper questionnaires and feedback forms - Get notifications in Real-Time for quick service recovery - Measure Customer Satisfaction, NPS & Voice Of The Customer(VOC) Online - Post customer ratings live on your social media pages and website - Generate CX Analytics reports for customer data - Execute Structural Equation Modeling / Conjoint Studies